Delivery date may change for any unavoidable circumstances or covid-19 lockdown.

Fitting

For Knockdown furniture fitter man will go next day after delivery.

Mode of Payment

Please make payment using your Credit/Debit Card of the banks we have partnered with. Please check before you pay.

Order Change

Set Order can be changed within 3 days but set broken order cannot be changed.

Return-Refund Policy

Furniture can be exchanged in good condition within 3 days with 5% service charge. It is not applicable for customized, set broken and fabric product.

Warranty

1 year free service Warranty for any manufacturing fault. No warranty/guaranty for glass, fabric and rexin.

Product Development

Product development is a continuous process and thus there could be minor changes in different versions of the product. This will not affect the functional utility of the product.

Delay Penalty

HATIL will pay delay penalty valuing 0.5% of the value of the goods per week if the delivery is not done within standard deadline. However, there will be 15 days buffer before any such penalty is applied

Inventory Holding Cost

The customer will pay inventory holding cost valuing 0.5% of the value of the goods per week if the customer doesn't take delivery of the completed goods. However, there will be 15 days buffer before any such cost becomes due.