Being a responsible corporate citizen, HATIL always puts 'environment' on top of its priority list. We apply the kind of UV Lacquer Finish that is environment-sensible and doesn't contain formaldehyde and hazardous elements.
Apart from using hand-picked raw materials, our furniture items are absolutely nail-free and made of basing on time-honored manufacturing techniques like tongue and groove, finger joints, mortise and tenon, dovetail joints.
If the product is available at the showroom, the delivery will be within 48 hours. If the product isn't available then the production lead time will be 15-30 days.
Within our network, we deliver your purchased items in 48 hours. Road situations or other unavoidable reasons may affect though. A delivery charge of 2% will apply for delivering your product in the respected city. For outside of respected city delivery charge will be as per actual cost.
Furniture items in good condition can be returned in 3 days of purchase. This policy is in place to show respect to the notion that a customer may change his/her mind within a certain period of time and that shouldn’t cost him/her a fortune. Only a 10% service charge will be applied on the total amount of purchase in this case. It is not applicable for Fabric product or upholstered product.
We offer 1 year free of cost after sales service warranty which covers any damages caused due to production defects.
Furniture can be exchanged in good condition within 3 days with 5% service charge. It is not applicable for customized, set broken and fabric products.
HATIL will pay a delay penalty valuing 0.5% of the value of the goods per week if the delivery is not done within the standard deadline. However, there will be 15 days buffer before any such penalty is applied.
For Knockdown furniture fitter man will go next day after delivery.